b 999 FAQ — Cricket, Withdrawals and VIP
From cricket betting to withdrawals — detailed answers to the most frequently asked questions by b 999 users, all in one place.
For ages 21+ 24/7 Support 5 Categories · 20+ QuestionsThis page covers detailed questions and answers on five key topics at b 999: betting on BPL and international cricket, troubleshooting mobile play, withdrawal rules, VIP and weekly cashback, and account security. Whether you are new to cricket betting or want to learn about b 999 VIP benefits — you will find the information you need here. Every answer is written in plain language with real figures so you can make decisions quickly.
BPL and International Matches
At b 999, BPL matches offer several markets including match winner, top batter, top bowler, total runs over/under, powerplay runs, highest over runs, and first wicket to fall. Each match has its own separate markets, so there are multiple angles from which you can place bets on a single match. The number of markets may increase depending on the importance of the match.
Yes, live in-play betting is available at b 999. Even after a match has started, you can watch the odds change over by over and place bets accordingly. During Bangladesh Tigers international matches or the T20 World Cup, in-play markets are especially active. Odds shift quickly between sessions, so making fast decisions based on your own analysis works in your favour.
In an accumulator or multi-bet, the decimal odds of each selection are multiplied together to get the total odds. For example, three selections with odds of 1.40 × 1.50 × 1.90 = 3.99 (approximately). On a ৳100 stake, if all selections win, the return is ৳399. However, if even one selection loses, the entire bet is lost. For that reason, starting with fewer selections is the safer approach.
Decimal odds of 1.65 means your total return (including your original stake) will be 1.65 times your stake. Example: in a cricket match, Team A has odds of 1.65 and Team B has odds of 2.30. If you place ৳500 on Team B and Team B wins, your return is ৳1,150 (৳650 profit). If Team A wins, you lose ৳500. Higher odds mean a lower chance of winning but a higher potential profit.
Yes, b 999 offers betting on IPL, T20 World Cup and various other international cricket tournaments. You can bet on Bangladesh Tigers matches in the same way. Available matches and markets are updated according to the tournament schedule. For more details, you can check the cricket betting page.
Mobile Use
If your connection drops, the active bet is saved on the server. If you reconnect quickly, the bet result is applied as normal. For slots or live casino games, even if the browser closes, the last state of a spin or hand is recorded in the system. If there is a problem, contact live chat — the b 999 support team will check the session log and assist you.
Yes, clearing your browser's cache and cookies often fixes page loading issues. On Android in Chrome, go to: Settings → Privacy → Clear browsing data. Then reload the page. If it is still slow, try a different browser or switch from Wi-Fi to mobile data.
Absolutely. The b 999 website is fully optimised for mobile browsers. You can open the site in any modern browser — Chrome, Firefox or Safari — and play, deposit and withdraw normally. All features are available without an app. However, Android and iOS apps are also available if you prefer — these can be obtained through the official channels.
b 999 supports both Android and iOS platforms — on smartphones and tablets. You can also play on desktop via a browser. The site works smoothly on all modern browsers including Chrome, Firefox, Edge and Safari. On older Android versions (6.0 or below), some live games may have issues — updating the browser should resolve this.
Withdrawal Questions
At b 999, withdrawals to bKash, Nagad or Rocket typically take 15 minutes to 2 hours. Most requests are completed within this time. If your account verification is complete and the mobile number on file matches the withdrawal number, the process is faster.
Yes, b 999 withdrawal service is active 24 hours a day, 7 days a week, including public holidays. Requests made at night or on holidays are processed within 15 minutes to 2 hours. If there is a delay, contact live chat support — they are also available 24/7.
To withdraw bonus funds, you must meet the wagering requirement. For the welcome bonus, you need to wager 15 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance is ৳2,000 — before withdrawing, you must complete ৳1,000 × 15 = ৳15,000 in bets. Once the wagering requirement is met, winnings can be withdrawn normally.
The minimum withdrawal amount at b 999 is ৳500. This limit applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. If your balance is below ৳500, a withdrawal request cannot be made. Play a little more to bring your balance above this limit and you will be able to withdraw.
If a withdrawal shows as pending, first wait 2 hours — this falls within the normal processing time. If it still has not gone through, contact b 999's 24/7 live chat with your transaction ID. If your account verification is incomplete, it may be pending for that reason — providing the required information will speed up the resolution. You can also review the responsible gaming policy.
VIP and Cashback
b 999 VIP members receive weekly cashback, faster withdrawal processing and special promotional offers not available to regular members. Higher tiers come with increased cashback rates and personalised support. For full details on the VIP programme, visit the b 999 VIP page.
b 999 has five VIP tiers in total. Bronze: up to 0.2% weekly cashback. Silver: up to 0.3%. Gold: up to 0.5%. Platinum: up to 0.6%. Diamond: up to 0.8% weekly cashback. Each tier up means more cashback compared to the previous one.
Weekly cashback is calculated based on your net loss for that week (total losses minus total winnings). Example: a Gold member with a net loss of ৳20,000 in a week receives cashback of ৳20,000 × 0.5% = ৳100. This is the maximum cashback for that tier. The cashback amount is added directly to your account.
At b 999, VIP tiers advance through regular play. The more consistently and actively you participate in games over time, the sooner you can move up to the next tier. From Bronze to Diamond, cashback and other benefits increase at every step.
Generally, VIP cashback at b 999 is processed automatically. At the end of each week, the applicable cashback is calculated and added to your account. If you do not receive cashback in a given week or have a question about the amount, contact live chat for assistance.
Security and Privacy
b 999 uses SSL encryption technology to keep all personal information and financial transactions secure. This means your name, mobile number, password and payment details are transferred in encrypted form — they cannot be read from outside. You will find detailed information on how data is stored and used in the Privacy Policy.
If you suspect this, change your password immediately and report it directly to b 999 live chat. They can temporarily lock the account and investigate. At the same time, if your bKash or Nagad PIN is the same or similar, change that too. Take screenshots of any unfamiliar transactions you notice.
A strong password has at least 8–12 characters combining uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (!@#$). Do not use your date of birth, name or "123456" as a password. Do not use your b 999 account password on any other site, and do not share it with anyone.
Absolutely not. Never give your OTP, bKash PIN or Nagad PIN to anyone under any circumstances — even if they claim to be a b 999 employee. The real b 999 support team never asks for an OTP or mobile banking PIN. If anyone asks for this kind of information, treat it as a phishing call or message and report it to live chat immediately.
b 999 keeps users' personal information secure in accordance with its privacy policy. Information is not sold or unnecessarily shared with any third party beyond the technology partners needed to operate the service. For more details, please read the site's Privacy Policy and Terms & Conditions.
Have more questions? Get direct help
If you don't find your answer on this page, b 999's support team will help you directly. Support is available in both Bengali and English, at any time of day or night.
Live Chat Support
Click the chat icon at the bottom right of any page on the site to speak directly with a b 999 support agent. Available 24 hours a day, 7 days a week.
Email Support
For detailed issues or communication with documents, email us:
[email protected]
You can write in Bengali or English — replies are sent in both languages.