b 999 Terms and Conditions

1.1 Applicability of Terms

By accessing the b 999 platform, registering, or using any of its services, you are considered to have read and accepted these terms and conditions in full. These terms serve as a legal agreement between the user and b 999. If you do not agree with any part of these terms, you are advised not to use the platform.

1.2 Scope of Services

b 999 is an online gaming and sports betting platform that offers Bangladeshi users access to casino games, slots, live casino, and sports betting. All terms applicable to the use of these services are set out in this document. Any additional rules or guidelines published within the platform will also be considered part of these terms.

To learn more about b 999, visit our About Us page, which describes the platform's goals and services.

2.1 Creating an Account

Creating a personal account is required to use b 999's services. You must provide accurate and complete information at the time of registration. Opening an account with false or incomplete information is a clear violation of these terms and may result in account closure. Each person may open only one account — if a person holds multiple accounts, they will be suspended.

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. Passwords should not be shared with third parties. Any transaction or activity carried out from your account will be considered your own responsibility. If you become aware of any unauthorised access to your account, you must notify our support team immediately.

2.3 Identity Verification

b 999 may request identity verification from a user at any time. This process may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete. If verification fails or false documents are submitted, the account will be closed and the stored balance may be forfeited.

3.1 Minimum Age

Applicants must be at least 21 years old to participate on b 999. Use of this platform by minors is strictly prohibited. Even if an age declaration is made at registration, b 999 reserves the right to verify it. If any user provides false information regarding their age, their account will be closed immediately.

3.2 Geographic Eligibility

Eligibility to use b 999's services may depend on the user's location. It is entirely the user's responsibility to confirm local laws before using this platform from areas where online gaming or betting is legally restricted. b 999 reserves the right to restrict access from certain regions.

4.1 Deposit Terms

The minimum deposit amount on b 999 is ৳200. This limit applies to every payment method. bKash, Nagad, Rocket, Upay, and bank transfer are currently available for deposits. Please verify the deposit amount carefully before confirming a transaction — corrections to incorrect transactions may take time.

• Minimum deposit: ৳200 (all methods)
• Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposits must be made from a payment method registered in your own name
• Deposits from third-party accounts are not permitted

4.2 Withdrawal Terms

The minimum withdrawal amount from b 999 is ৳500. The withdrawal process is generally completed within 15 minutes to 2 hours. Withdrawals can only be made through the same method used for the deposit. Account identity verification must be completed before initiating a withdrawal.

• Minimum withdrawal: ৳500
• Normal processing time: 15 minutes to 2 hours
• Withdrawal methods: bKash, Nagad, Rocket, Upay, bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)
• Wagering requirements must be met before withdrawing winnings earned from bonuses

5.1 Welcome Bonus Terms

New users at b 999 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for the bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing the total balance to ৳2,000; before withdrawing from this bonus, you must place bets totalling ৳1,000 × 15 = ৳15,000. Bonus funds cannot be treated as direct cash.

5.2 Other Promotion Terms

Each promotion has its own terms. The weekly b 999 Deposit Festival offers a 50% bonus up to ৳8,000 with 20x wagering; the weekend b 999 Dhamaka offers a 75% bonus up to ৳12,000 with 25x wagering. Time limits for claiming bonuses and minimum deposit requirements are stated in the details of each offer. Holding multiple active bonuses at the same time is generally not possible unless specifically permitted.

• A bonus may only be claimed once unless a recurring offer is stated
• Meeting wagering requirements before cashing out a bonus is mandatory
• If bonus abuse is found, the account may be blocked
• b 999 reserves the right to change or cancel any promotion

6.1 General Gaming Terms

All games on b 999 are operated by third-party software providers. Game outcomes are determined through Random Number Generator (RNG) technology, which ensures fairness. If a game result is affected by a technical error, that round may be voided and the bet amount may be refunded.

6.2 Sports Betting Rules

b 999's set odds apply to sports betting. The option to cancel a bet before the result of any event is announced is limited. If a match is cancelled or postponed, the bet amount may be refunded or settled under new terms in accordance with b 999's policy. In a multi-bet, if one selection is incorrect, the entire bet is lost.

6.3 Betting Limits

b 999 may set minimum and maximum bet limits for specific games or events. These limits are displayed next to the game or market. Bets exceeding the limit may be automatically rejected. b 999 reserves the right to change these limits at any time.

7.1 Fraud and Manipulation

Any form of fraudulent activity on b 999 is strictly prohibited. This includes:

• Claiming bonuses using multiple accounts
• Operating an account using another person's identity
• Using software or automated tools to conduct gaming or betting activities
• Placing bets strategically for the purpose of bonus abuse
• Using the platform for money laundering

7.2 Technical Abuse

Any technical action that disrupts the normal operation of the platform is prohibited. Attempting to exploit system vulnerabilities or technical errors will result in immediate account closure and the balance may be forfeited. b 999 reserves the right to take legal action against such activities.

8.1 Action by b 999

b 999 may suspend or permanently close an account without notice in any of the following circumstances:

• Violation of these terms and conditions
• Failure to complete identity verification
• Providing false or misleading information
• Suspicion of fraud or money laundering
• Extended period of inactivity on the account

8.2 Closure Requested by the User

A user may also request account closure. In this case, the eligible balance may be withdrawn after all pending bets and wagering requirements have been settled. A voluntary closure request can be made via 24/7 live chat or email.

9.1 Collection of Personal Data

b 999 collects personal information necessary for registration and service delivery. Full details of how this information is collected, used, and stored can be found in our Privacy Policy, which is an integral part of these terms. By using the platform, you are also giving your consent to that policy.

9.2 Data Security Measures

b 999 uses SSL encryption and other security technologies to protect your personal and financial data. Your information is not sold to third parties. However, it may be necessary to share information in response to legal obligations or requests from authorities.

10.1 Service Interruptions

b 999 reserves the right to temporarily suspend services due to technical maintenance, server issues, or third-party service failures. b 999 is not liable for any user losses in such circumstances. However, if an unintentional deduction is made from a user's account due to a technical error, an attempt will be made to refund it.

10.2 Liability for Gaming Losses

Participation in games or betting is a voluntary activity. b 999 is not liable for financial losses arising from gaming or betting. Users participate at their own discretion and at their own risk. b 999 does not guarantee any winnings or profits.

11.1 Setting Play Limits

b 999 believes that gaming is a form of entertainment, not a solution to problems. Users can set their daily, weekly, or monthly deposit limits. Options to take a temporary break (cooling-off) or voluntarily exclude yourself (self-exclusion) from the account are also available. For more details, read our Responsible Gaming guidelines, which include ways to identify problematic gaming and information on where to get help.

11.2 Minor Protection

Parents and guardians who share a device with minors should keep their accounts secure. It is advisable to use browser-based parental control software that can restrict access to online gaming sites. Anyone under the age of 21 is strictly prohibited from using b 999.

12.1 Right to Modify Terms

b 999 reserves the right to modify these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the service after any changes will be considered acceptance of the new terms. It is therefore recommended that you review this page regularly.

12.2 Dispute Resolution Process

If you have any dispute or complaint, please contact the b 999 customer support team first. Support is available in Bengali and English via 24/7 live chat and email. Common disputes are handled through internal resolution. For general questions, visit our Frequently Asked Questions page, where you will find answers to many common topics.

12.3 Language & Interpretation

These terms and conditions are written in Bengali. In the event of any conflict between a translation and the original Bengali text, the Bengali text will prevail. If any clause is found to be legally unenforceable, the remaining terms will continue to be in effect.